Support.
Short path. No ticket maze. If Scanner, a call, proof record, room, payment, or owner control needs attention, write to support@launchroom.net.
01
Scanner
Include the contract, approximate time and whether the scan was sent directly to the Telegram bot or inside a group. Never email a bot token, wallet private key, seed phrase or payment credential.
02
Calls and proof
Include the call ID or token contract and describe the discrepancy. Published calls, losses and expiry records are not removed to improve the displayed record.
03
Legacy room payments
Existing room claims may still use Hilt Pay. Include the room slug and receipt reference, but never send a wallet key, seed phrase or payment credential.
04
Conflicts
Room name, trademark, and disputed verified badge issues require human review before changes are made.